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Is “Generation Z” the most complex consumer to challenge marketers yet?

Marketers and PR folk have long been obsessed with Millennials, those born in the eighties and nineties as supposedly the first generation to adapt to the ‘new age’.

However as this market starts to edge into their mid-thirties, there is a new, younger generation paving their way into the world.

They have grown up completely immersed in the iGeneration, and knows no different.

They are “Generation Z”.

The end of traditional media (like, really this time)

For marketing professionals this presents an interesting demographic to target, as the way they play almost turns traditional consumer behaviour on its head.

Latest research shows that Generation Z are completely turned off by celebrity culture and traditional media, and are more tuned in to peer to peer recommendation and online superstars like Zoe Sugg, Tanya Burr, Jim Chapman and Alfie Deyes.

For female Generation Z-ers, bloggers are actually cited as the fourth most popular “celebrity” influence.

A generation that has always been connected to each other 24/7

Chloe Combi, author of Generation Z, defines this audience as those born between 1995 and 2001 – a subset of Generation Y, really, but a distinct one, whose dates coincide with the spread of home internet connections and mobile phones.

She explains: “Those two things birthed a different world, which is the world this generation was born into.

This iGeneration can’t conceive of a world before everyone owned a mobile phone, and instant gratification is their norm; they have it in the palms of their hands within moments, usually for free.

This ability to find whatever they’re after without the help of intermediaries – such as libraries, shops or teachers – has made them more independent and self-directed than generations before them.”

Looking beyond Facebook

For Generation Z, social media is king, but not as maybe you and I know it.

Unsurprisingly Facebook, as with most demographics, remains the number one platform, however for Generation Z, Snapchat is the second most popular, with 42% of this audience checking Snapchat at least once a day.

For other audiences, Snapchat would barely even appear in the Top 10. With Snapchat increasingly looking to monetise their service, this is a really interesting platform to keep an eye on if you have a product or service that targets this complex group.

Where Generation Z are concerned, you can pretty much also assume that print media is dead.

This is isn’t to say they don’t pick up the odd magazine or newspaper, however for genuine cut through, online sites, bloggers and vloggers are the media that hold the real power of influence.

When asked what influenced their buying decisions, no traditional media apart from TV appeared in the top 10.

These guys shop around, read review sites and blogs, seek out recommendations and refer constantly to social media.

This isn’t an audience to be fobbed off; they are savvy, and seek value for money.

As technology continues to advance at an incredible rate, and what we know from one generation to the next changes rapidly, keeping on the pulse of varying and differing consumer behaviours and applying this knowledge to your creative approach will make all the difference between failure and success.

For any successful marketing or PR campaign, consumer profiling and understanding how your target audience plays is pivotal.

Generation Z are a really interesting demographic, and certainly make for a challenging and exciting audience to engage with.

The New York Times describes them as ‘the next big thing for market researchers, cultural observers and trend forecasters’, and Women’s Wear Daily as ‘the next big retail disrupter’.

Here is a snazzy infographic that pulls all the information together (source:

Generation Z



Hello! My name is Matt and I have a serious passion for anything marketing related, both academically and professionally. I started writing this blog as a way of expressing my thoughts and opinions on marketing, and in response to the number of theoretical blogs out there that presume unlimited resources. My focus is on providing realistic and practical marketing advice you can apply to any business and campaign.

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